GOOD ART.
CLEAR DETAILS.

Delivery, included.

Each $59 order includes one 8 × 10 inch art print, a metal frame, a glass front and shipping within the contiguous United States, including Washington, D.C. The frame’s outer dimensions are larger than the print. We do not currently ship to Alaska, Hawaii, U.S. territories, military addresses or international destinations.

Estimated delivery is 7–10 business days from order placement, including preparation and transit. Business days are Monday–Friday, excluding holidays. This is an estimate, not a guaranteed arrival date. Tracking will be emailed when your order ships.

If we cannot ship in time to meet the stated delivery window, we will contact you with a revised estimate and offer the choice to agree to the delay or cancel for a full refund. If you do not agree to a shipping delay, we will cancel the unshipped order and refund it. Contact us if tracking stalls or a package does not arrive; we will investigate and arrange a replacement or refund for confirmed nondelivery.

A little room to change your mind.

Email us within 14 days of delivery to request a return. Change-of-mind returns must be undamaged and include the print, frame and glass in their original packaging. We will email the return address and instructions; please contact us before sending anything back. Send an approved return within 14 days after receiving those instructions.

You pay return shipping for change-of-mind returns. Use protective packaging and a tracked service. There is no restocking fee, and we do not deduct the originally included outbound shipping. After receiving and inspecting an eligible return, we will issue the full $59 purchase-price refund, plus any tax paid, to the original payment method within 5 business days. Your bank may take additional time to post it.

Arrived less than perfect?

If your order arrives damaged, defective or with the wrong artwork, email us promptly with your order number and, where safe to take them, photos of the item and packaging. We will arrange a replacement or refund at no extra cost for a confirmed issue. If a return is needed, we cover the return shipping.

Do not mail broken glass back or handle it to take photos. Keep people and pets away from it, and contact us for safe next steps. The change-of-mind return conditions do not apply to an item that arrived damaged, defective or incorrect.

Plans change.

Email us to cancel before your order ships for a full refund. We will confirm the cancellation by email. If it has already shipped, the return policy applies. For an address or artwork correction, contact us immediately; we can make changes only before shipment. Refunds for confirmed pre-shipment cancellations are issued to the original payment method within 5 business days.

The details that matter.

Please check your artwork title and delivery address before paying. Each checkout buys one framed print. Artwork colors can vary slightly between screens and printed materials. The print includes our small Retrowave Prestige Co. signature.

Payment is securely processed by Stripe. Never email card details. These policies do not limit any rights you have under applicable law.

We’re here for your order.

Email hello@photonai.net.co with your order number, the email used at checkout and a short description of what you need. This is the current support inbox for Retrowave Prestige Co. Return addresses are provided by email for approved returns.